Privacy Policy

Effective Date: July 8, 2026

At Envy Luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or subscribe to receive email or text message communications.

Information We Collect

We may collect information including:

  • Name
  • Email address
  • Mobile phone number
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Purchase history
  • Device information
  • IP address
  • Browser information
  • Website activity and shopping behavior

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Send marketing emails and text messages if you have opted in
  • Notify you of new arrivals, exclusive offers, promotions, TikTok LIVE events, and restocks

SMS/Text Message Program

If you choose to opt in to receive SMS messages from Envy Luxury, you agree to receive recurring automated marketing and informational text messages.

These messages may include:

  • New luxury arrivals
  • Exclusive promotions
  • VIP offers
  • Cart reminders
  • TikTok LIVE notifications
  • Order confirmations
  • Shipping updates
  • Customer service communications

Consent to receive marketing text messages is not a condition of making a purchase.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us through our website.

Phone Numbers

If you provide your mobile phone number, it will be used only for the purposes you have authorized, including marketing communications and transactional notifications.

We maintain records of your SMS consent in accordance with applicable laws.

Abandoned Shopping Cart Messages

Our website uses cookies, pixels, and similar technologies to recognize when you add products to your shopping cart but leave before completing your purchase.

This information may be used to send email or text message reminders about your abandoned shopping cart if you have provided the appropriate consent to receive such communications.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember shopping cart contents
  • Improve website performance
  • Personalize your shopping experience
  • Measure marketing effectiveness
  • Deliver relevant advertising

You may disable cookies through your browser settings, although some website functionality may be affected.

Third-Party Service Providers

We work with trusted third-party providers to operate our business, including:

  • Shopify
  • Klaviyo
  • TikTok Shop
  • Payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Analytics providers

These providers receive only the information necessary to perform services on our behalf.

Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing purposes.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may:

  • Unsubscribe from marketing emails at any time.
  • Reply STOP to unsubscribe from SMS marketing.
  • Update your account information.
  • Request access to or deletion of your personal information where permitted by law.

Location Information

Envy Luxury does not intentionally collect or use precise location information for marketing purposes.

If location information is provided by your device or browser, it may be used solely to improve website functionality, estimate shipping options, or prevent fraud. It is not used to send location-based marketing messages.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Envy Luxury

Email: info@envy-luxury.com

Website: https://envy-luxury.com